Claap
25 Case Studies
A Claap Case Study
ronspot, a SaaS company providing hybrid workplace management tools, faced a challenge in maintaining consistent sales messaging and gaining insights across its global, multilingual team. Without a way to automatically capture and analyze calls, their process relied on manual notes, creating a lack of visibility into what was working with customers and limiting their understanding of their ideal customer profile.
By implementing Claap, ronspot gained AI-powered call recording, transcription, and insight extraction. This solution provided visibility into conversations and revealed key emotional drivers behind purchases. Using Claap led to a 26% increase in deal value, a 33% improvement in demo conversion rates, and breakthrough insights that reshaped their marketing messaging.