Case Study: Qonto achieves faster alignment and higher-quality product feedback with Claap

Qonto speeds product alignment with Claap as team scales past 1,500 employees

Qonto, a leading European business finance solution, faced significant challenges in scaling alignment and maintaining product velocity amidst rapid hypergrowth. Their product teams struggled with inefficient feedback cycles on lengthy documents like concept papers and specs, which delayed decisions and risked misalignment among a large number of stakeholders. To address this, they implemented Claap.

Using Claap's async video collaboration platform, Qonto streamlined its product development process. Teams replaced long documents with short voiceover videos to present concepts, designs, and bug reports, enabling stakeholders to provide quick, targeted feedback. This solution from Claap dramatically increased the quality and speed of feedback, improved alignment, prevented rework, and accelerated product validation, ultimately increasing asynchronous communication and product velocity.

Qonto