Case Study: Victorian Local Governance Association achieves increased online engagement with CiviCRM

Victorian Local Governance Association - Customer Case Study

The Victorian Local Governance Association (VLGA) needed to drive online engagement and give members a better, more integrated online experience. They engaged CiviCRM to power a new Drupal-based website and centralize constituent, event and membership management.

CiviCRM implemented a Drupal-integrated solution using Contacts, Contributions, Events, Memberships, Mailings and Reports to streamline registrations, payments, renewals and communications. The CiviCRM deployment boosted online engagement and operational efficiency by enabling faster event registration, automated membership workflows and improved reporting for more targeted mailings, yielding measurable improvements in member management and outreach.

Victorian Local Governance Association