Case Study: University of Cambridge improves Alumni Festival booking and payment experiences with CiviCRM

University of Cambridge streamlines 1,100 alumni bookings with CiviCRM

The University of Cambridge needed to streamline the booking and payment process for its annual Alumni Festival, which consists of 140 events for over 1,100 attendees. They required a system with advanced event booking forms, reporting, and price set functionality that could handle their complex needs.

CiviCRM was implemented as the solution. The university was able to add custom functionality, including fixes for concurrent bookings and event scheduling conflicts. This resulted in significantly reduced manual processing, swift capacity adjustments, and an improved user experience for alumni. The events team found the system easy to use and is keen to use CiviCRM again for future festivals.

University of Cambridge