Case Study: Greater London Volunteering achieves streamlined event bookings and centralised training management with CiviCRM

Training platform supports volunteering across London

Greater London Volunteering (GLV) promotes and supports volunteering across London and needed a central, easy-to-use hub for member training and events. As a small charity without in-house technical expertise, GLV faced the challenge of turning their idea into a working product that could handle event discovery, bookings, attendee management and mailing lists; the website was developed by Community IT Academy using CiviCRM on a Drupal site.

Using CiviCRM integrated with Drupal, Community IT Academy delivered a clean, professional Experts in Volunteering site that provides searchable events, effortless booking, centralized booking and attendee management, mailing-list generation and mass emailing, and resource sharing. CiviCRM’s out‑of‑the‑box capabilities kept development costs down, and back-end training allowed GLV to migrate other work into the system, improving operational efficiency and the organisation’s impact while leaving a flexible platform for future expansion.

Greater London Volunteering

James Banks

Chief Executive