Case Study: Sargent Shriver National Center on Poverty Law achieves a single unified database and streamlined workflows with CiviCRM

Sargent Shriver National Center on Poverty Law - Customer Case Study

The Sargent Shriver National Center on Poverty Law, a national legal advocacy organization, was juggling multiple legacy systems—an aging Plone CMS, Salsa for ecommerce, Raiser's Edge for donor management and Outlook for events—which created data silos and complex workflows. They chose CiviCRM (integrated with Drupal) to consolidate publishing, donor tracking and user management into a single platform.

Using a Drupal/CiviCRM implementation (with Emphanos as the consulting/development partner), the team migrated more than 1,500 PDF publications and two decades of journal content, imported donor records from Raiser's Edge into CiviCRM, added IP‑based institutional access and workflow improvements, and consolidated four systems into one unified CiviCRM/Drupal database of record—streamlining donations, account management and content delivery while reducing platform complexity.

Sargent Shriver National Center on Poverty Law

Tim Fluhr

Technology Systems Manager