CiviCRM
288 Case Studies
A CiviCRM Case Study
Restoring the Foundations Ministry, a global biblical healing organization, was struggling with its recently implemented CiviCRM system. The platform was not optimized or configured for their advanced needs, leading staff to rely on inefficient Excel spreadsheets and external mailing services like MailChimp. This made tracking membership data and generating financial reports a difficult, manual process for administrator Jaque Orsi.
The solution involved partnering with Cividesk for support and hosting. CiviCRM was reconfigured to manage memberships, process online donations, and handle all email campaigns using the Mosaico extension, eliminating the need for MailChimp. This provided Restoring the Foundations Ministry with powerful tools for segmenting their database and automated reporting. The results included a centralized database, improved efficiency, and better communication with supporters, which furthered the organization's mission.