Case Study: Pets Alive improves donor management and fundraising with CiviCRM

Pets Alive resolves support issues in 24 hours with CiviCRM

Pets Alive, a no-kill animal rescue organization, faced a challenge with its outdated and poorly functioning CiviCRM database. The system was difficult to use and hindered the organization's ability to accurately track donor data and support its growth. Development Director Mary Ann Bopp needed to upgrade the system but required funding and technical expertise to manage the process.

With the help of a grant, Pets Alive engaged Cividesk to implement a solution. Cividesk seamlessly upgraded CiviCRM to a newer version and migrated it to their hosting environment. The vendor provided ongoing support and affordable customizations, which streamlined donation tracking and donor communication. This allowed Pets Alive to more effectively manage contributions and further its mission.

Pets Alive