Case Study: mahJ streamlines memberships and donations with CiviCRM

mahJ manages 12,000-object collections with CiviCRM

The Musée d'Art et d'Histoire du Judaïsme (mahJ) faced significant challenges managing its operations with a fragmented FileMaker database, which prevented simultaneous access by staff, caused data synchronization issues, and lacked functionality for memberships, donations, and ticketing. Seeking a solution that could integrate with their new Drupal website, the museum turned to the vendor CiviCRM and its CRM platform to centralize and streamline its contact management.

CiviCRM implemented its system and provided essential on-site training and ongoing support. The solution enabled mahJ to effectively manage memberships with automated renewal notices, process integrated online donations, and improve data normalization. The results included a centralized database accessible to all staff, streamlined communication through CiviMail, and a better understanding of their members and donors. CiviCRM's continued support was cited as an integral part of the museum's successful daily operations.

mahJ