Case Study: LocalKind more than doubles donation revenue with CiviCRM and Audienceware

LocalKind A Digital Strategy for Local Kindness at Scale

LocalKind, a community-based not-for-profit, sought to increase its impact through digital transformation. The organization needed to streamline its complex service operations, build a supporter database, and improve engagement with donors and volunteers. To address these challenges, they partnered with vendor Audienceware for a strategic solution using CiviCRM.

Audienceware implemented CiviCRM to manage cases and client interactions, which formed an operational backbone for services. They also facilitated a strategic rebrand and developed a structured communications strategy with automated journeys. As a result, LocalKind’s donation revenue more than doubled, its supporter database grew significantly, and internal team capabilities matured, with CiviCRM now central to all operations and future planning.

LocalKind