CiviCRM
288 Case Studies
A CiviCRM Case Study
Koumbit, a Drupal hosting provider and consultancy primarily serving Québec's non-profit sector, faced the challenge of automating and standardizing its hosted CiviCRM offerings. Their clients, who often operated in a multilingual French-English environment and relied on disparate data sources, needed an affordable and dependable hosted CRM solution that could integrate with their Drupal websites and handle specific technical and financial requirements, including integration with local payment gateways.
The vendor, CiviCRM, was integral to the solution developed by Koumbit. They leveraged the Aegir hosting system and created a custom module called provision_civicrm to automate the deployment, updating, and management of CiviCRM sites. This technical integration allowed Koumbit to offer a streamlined, cost-effective hosted service, priced at approximately $900 per year for one client, which included hosting, updates, and support. The solution helped Koumbit move towards a more consistent and automated offering while meeting the specific language and payment processing needs of their user base.