Case Study: Irish Australian Chamber of Commerce achieves huge membership growth and streamlined member services with CiviCRM

Irish Australian Chamber of Commerce - Customer Case Study

The Irish Australian Chamber of Commerce (IACC), the leading Irish‑Australian business network with chapters in four Australian states and in Dublin, needed to deliver a simple online experience so members could conduct all interactions with the chamber online. To address this, the organisation implemented CiviCRM on Drupal as a cost‑effective, feature‑rich solution supported by a local partner.

CiviCRM enabled end‑to‑end online functionality—membership sign‑ups and renewals, event management, sponsor and partner payments, member consultations via surveys and online voting, business awards and mentoring programme management—streamlining operations and helping the Irish Australian Chamber of Commerce scale. The result, driven by CiviCRM, was a transformed organisation with a huge increase in membership and members now able to complete all interactions online.

Irish Australian Chamber of Commerce