Case Study: Highland Hospital Foundation increases donations and event participation with CiviCRM

Highland Hospital Foundation increases tournament participation 25% with CiviCRM

Highland Hospital Foundation, the fundraising arm of a behavioral health treatment organization, faced a challenge as their growth outpaced their use of Excel spreadsheets. They needed a more robust system to track donations, manage event participants, and send mass emails. After researching options, they selected CiviCRM due to its cost-effectiveness as an open source solution.

With implementation and support from Cividesk, the foundation used CiviCRM to streamline operations. This included managing online event registration and payments, which led to a 25% increase in participation for their annual golf tournament. Donations also increased thanks to integrated online payment pages. The reporting features provided essential checks and balances, and Gail Carter, the Development Officer, highlighted improved donor communication and safer, cloud-based data storage. CiviCRM provided a more efficient and organized system that supported the foundation's significant growth.

Highland Hospital Foundation