Case Study: Global Awakening achieves professional, scannable event badges and faster check-ins with CiviCRM

Global Awakening - Customer Case Study

Global Awakening enlisted BackOffice Thinking to improve event badges for their Annual Voice of Apostles Conference (3,000+ attendees) because the default CiviCRM badge templates lacked the polished design and readability they needed. Their challenges included making names readable at 6–8 feet, clearly identifying VIPs, incorporating the event logo, and enabling faster, more secure check-ins and validations.

BackOffice Thinking customized the Badges functionality within CiviCRM—increasing font sizes (larger first names), adding VIP color coding, placing a subdued logo, and adding barcodes/QR codes and a backside schedule. The result was a more professional, donor-friendly badge that supported over 3,000 attendees, improved staff ability to spot VIPs, and streamlined check-in and entry validation using barcode/QR scanning—demonstrating the flexibility and impact of CiviCRM for large events.

Global Awakening