Case Study: English for New Bostonians achieves streamlined online contact, membership and donation management with CiviCRM

English for New Bostonians - Customer Case Study

English for New Bostonians is a public‑private‑community collaboration that expands English learning opportunities for adult immigrants in Boston. Facing the need to better manage contacts, memberships and donations as they relaunched their website, they selected CiviCRM — an open‑source CRM — to provide centralized constituent management.

CiviCRM was implemented on their Drupal site to handle contacts, memberships and online donations, streamlining workflows and putting constituent data and transactional processes online. The CiviCRM-powered relaunch gives English for New Bostonians a single system for managing supporters and learners, improving administrative efficiency and enabling online membership and donation management.

English for New Bostonians