CiviCRM
288 Case Studies
A CiviCRM Case Study
The Denver Office of Strategic Partnerships (DOSP) faced challenges with data stored in disparate Excel spreadsheets, creating silos of information that hampered coordination. With 3,000 non-profit and agency contacts to manage, they needed a centralized, user-friendly system. They chose to implement CiviCRM with the assistance of the service provider Cividesk for its technical expertise and local support.
Cividesk provided implementation, data migration consultation, and training for DOSP's staff. The solution integrated CiviCRM with Constant Contact for streamlined communications and utilized online pages for event management. This centralized data storage eliminated frustrating searches across multiple computers, saving time and allowing staff to focus on broader organizational goals. CiviCRM helped DOSP break down information silos, consolidate their data, and work more efficiently to serve the community.