CiviCRM
288 Case Studies
A CiviCRM Case Study
The Australian Greens, a political party, faced challenges with data integrity and spam records entering their CiviCRM system, primarily through their Drupal user registration form. They needed a solution to clean up existing contact data and proactively monitor for invalid or malicious entries to maintain a high-quality database.
CiviCRM developed two custom searches to address these challenges. The first search identified and helped fix various address issues, such as incorrect state/country matches or invalid postcodes, while the second search targeted spam records by finding anomalies like names with numbers or non-standard formatting. These tools provided by CiviCRM enabled the Australian Greens to significantly improve their data quality, reduce spam records, and ensure the accuracy of postal mailings.