Case Study: Saddle Hills County achieves improved resident engagement and streamlined information access with CivicLive

Saddle Hills County - Customer Case Study

Saddle Hills County, Alberta (population ~2,200) needed a new website to provide more information to residents, businesses and industry in an engaging, effective manner. CivicLive was engaged to redesign the county’s website, delivering a refreshed appearance, reorganized structure, and civic web services to simplify access and information-sharing.

CivicLive implemented customized homepage banner alerts, a streamlined menu with an "I Want To" section, smooth integration with the County’s Service Request System, and social media integration, improving information access for Saddle Hills County’s ~2,200 residents and stakeholders. The new site exceeded the county’s expectations, included live on-the-spot support, strengthened the ongoing partnership, and led Saddle Hills County to recommend CivicLive to other government and non-profit organizations.

Saddle Hills County