Case Study: Midwest Public Risk achieves a unified Members Portal and mobile-friendly website with CivicLive

Midwest Public Risk - Customer Case Study

Midwest Public Risk, which represents more than 160 public entities across Missouri and Kansas, needed a clearer, more user-friendly online presence to serve members’ risk management and health benefits needs. CivicLive was engaged to consolidate two legacy sites and create a single Members Portal that would make important information and secure logins easy to find and use.

CivicLive merged the two sites into one with a fresh design, integrated multiple login modules into a unified “Members Portal,” added a customizable homepage for quick links, banners and public announcements, and delivered a responsive, smooth-scrolling mobile experience. The result was a streamlined member experience, faster access for mobile users, and a smooth implementation process praised by Midwest Public Risk, improving portal usability and communication for its 160+ members.

Midwest Public Risk