Case Study: Hamilton County achieves a responsive, accessible, citizen-focused website with CivicLive

Hamilton County - Customer Case Study

Hamilton County, Ohio — the state's third‑most populous county serving roughly 806,000 residents — needed a modern, easy-to-navigate website to help citizens find services and conduct day‑to‑day business. Hamilton County engaged CivicLive to deliver a fully responsive, efficient site that preserved an elegant, simple design and included four subsites for the clerk of courts, environmental services, air quality, and recycling.

CivicLive built a cohesive visual identity and consistent branding, enhanced accessibility (high‑contrast colors, text resizing, larger headings), added a homepage language function supporting translation into 100+ languages, and implemented tools for reporting problems, paying taxes, and job searches. The CivicLive solution improved user response and experience, established the county website as the primary resource for residents, and directly serves the information and transactional needs of Hamilton County’s ~806,000 citizens.

Hamilton County