Case Study: City of Davenport achieves a modern, one-stop, easy-to-manage city website with CivicLive

City of Davenport - Customer Case Study

The City of Davenport, Iowa (pop. ~103,000) partnered with CivicLive in 2017 to modernize its municipal website and create a fully functional, one‑stop‑shop that better supports residents, highlights the city’s character and growth, and centralizes online services. The core challenge was replacing an inflexible site with a platform that could showcase local arts, entertainment and businesses while making content updates and service access easier for departments and the public.

CivicLive delivered a flexible website design and content management solution with multi‑layered user permissions, content approval workflows, social media integration, and hands‑on training for city staff. The implementation empowered departments to manage their own pages, add features and forms, and share content across platforms, reducing reliance on a central web team and accelerating updates—resulting in a more responsive, community‑focused online presence for the City of Davenport.

City of Davenport