Case Study: City of Grain Valley modernizes permitting and speeds up approvals with Civic Review

How Grain Valley, MO modernized the building permitting process with online applications

The City of Grain Valley, Missouri, faced significant inefficiencies in its building department, managing all permits and inspections with paper. This process prevented digital applications, created a mess of multiple plan versions, and led to slow, often lost, inspection reports. The city sought a solution to modernize its operations and turned to Civic Review's permitting and licensing software.

By implementing Civic Review's software, the city transitioned to a fully digital process. This allowed for online permit applications, digital plan submissions, and mobile inspections with photo integration. The results were a drastic improvement, with the vendor enabling much faster turnaround times; in many cases, permits are now issued on the same day they are applied for, greatly increasing efficiency for both city staff and citizens.

City of Grain Valley

Mike Russell

Building Official