Case Study: City of Oakland improves youth outcomes and reporting efficiency with Cityspan

Citywide Data Collection System Improves Efficiency and Outcomes for Youth and Anti-Violence Programs

The City of Oakland Department of Human Services needed a way to coordinate data across Measure Y (Oakland Unite), the Oakland Fund for Children and Youth, and Oakland Public Schools to better manage youth and violence prevention programs. They turned to Cityspan for a citywide data collection system that could securely capture, share, and report on sensitive client and program information in real time.

Cityspan implemented an integrated tracking and reporting solution with role-based access, data validation, standardized forms, and automated reports tailored to funders and stakeholders. The system eliminated duplicate data entry, streamlined workflows, improved daily decision-making, and helped Oakland document outcomes such as a 70% non-rearrest rate among participants and a 32% recidivism rate for JJC-managed clients versus a county average of 73%, supporting the reauthorization of Measure Y funding.

City of Oakland