Case Study: City of Lafayette achieves proactive, paperless maintenance inspections with CityReporter

Parks Dept Becomes Proactive, Not Reactive

The City of Lafayette Parks Department faced growing stacks of paper inspection forms, lost documentation, and a reactive approach to maintenance. For three years they’ve used the CityReporter software—initially for playground safety inspections—to find a mobile, paperless way to manage records and streamline inspections.

CityReporter provided customizable, mobile inspections across nearly all park maintenance tasks, eliminating unnecessary paperwork and enabling the department to move from reactive to proactive maintenance; reports help ensure they never fall behind on maintenance needs. The City of Lafayette also praised Noratek Solutions’ responsive customer service and credits CityReporter with modernizing workflows, improving recordkeeping, and increasing accountability.

City of Lafayette

Zack Juth

Parks Crew Supervisor