Case Study: Sunrise Pita increases customer visits and communication with CityGro

Sunrise Pita - Customer Case Study

Sunrise Pita, a Glatt Kosher restaurant serving fresh, home-made pita and Israeli-inspired food, needed a better way to reward repeat diners and keep customers informed about holiday closures and specials. With many non-Jewish guests unfamiliar with Jewish holiday schedules, the restaurant faced frequent confusion when customers arrived on days it was closed.

Using CityGro’s customer loyalty and text/email messaging platform, Sunrise Pita launched a points-based rewards program and began sending updates about holiday hours, special events, and new menu items. The result was a 94% opt-in rate, enthusiastic customer engagement with rewards like free pitas, and fewer customers showing up when the restaurant was closed. CityGro also helped Sunrise Pita encourage repeat visits and improve communication with its audience.

Sunrise Pita