Case Study: City of Stockton achieves proactive code enforcement and higher compliance with City Detect

City of Stockton boosts code compliance 80% with City Detect

The City of Stockton, California, faced a significant challenge in its Code Enforcement Division, which was severely understaffed and trapped in a reactive, complaint-driven model. This made it impossible to proactively address urban blight and maintain neighborhood standards. Partnering with vendor City Detect, the city sought to leverage its PASS AI solution to transition to a more proactive and efficient enforcement strategy.

City Detect implemented its AI-powered PASS AI system, which used vehicle-mounted cameras to automatically detect and categorize code violations during routine patrols. This enabled the city to send proactive educational notices to residents, emphasizing voluntary compliance and connecting them to support services. The results were substantial, with the system analyzing 39,740 parcels and detecting 13,852 unique issues. Most notably, 80% of residents who received an educational notice complied voluntarily, demonstrating the solution's high impact and efficiency for City Detect's customer.

City of Stockton, California