Case Study: City of Greenville achieves faster storm damage triage with City Detect PASS AI

City of Greenville surveys 300 miles in 3 days with City Detect

The City of Greenville, South Carolina faced widespread devastation after Hurricane Helene, which downed trees and damaged infrastructure. The challenge was gaining complete and accurate visibility into the damage to efficiently triage and allocate resources, moving beyond reactive complaints and fragmented manual surveys. To address this, the city turned to vendor City Detect and its PASS AI® system.

City Detect's solution involved using data collection units on municipal vehicles to rapidly capture and analyze imagery, providing a complete, map-based view of damage that was verified by city staff. The results were significant: 300 miles of roadway were surveyed and approximately 5,000 parcels were analyzed in just three days. This enabled faster damage triage and more efficient resource allocation, saving an estimated 10+ days of field staff time. City Detect provided the data-driven clarity needed for a smarter recovery.

City of Greenville, South Carolina