Case Study: City of Stockton improves proactive code enforcement with City Detect

City of Stockton, California - Customer Case Study

The City of Stockton, California, faced significant challenges in its Code Enforcement Division due to severe understaffing, which forced it into a purely reactive, complaint-driven model. This approach left violations like graffiti and overgrown properties unaddressed, straining resources and community trust. Partnering with vendor City Detect, the city sought to leverage AI technology to transition to a proactive strategy.

City Detect implemented its PASS AI® system, which used vehicle-mounted cameras to automatically detect and categorize code violations across the city. This allowed Stockton to send thousands of proactive, educational compliance notices to residents. The solution achieved an 80% voluntary compliance rate, identified nearly 14,000 unique issues, and enabled the city's limited staff to focus on higher-priority cases, fundamentally improving operational efficiency and community engagement.

City of Stockton, California

Almarosa Vargas

Police Services Manager for Code Enforcement