Case Study: Otto Fischer achieves more efficient processes and improved customer service with Citrix XenMobile

With Enterprise Mobility solution for more efficient processes and improved customer service

Otto Fischer AG, a Zurich‑based electrical wholesaler with about 300 employees, faced rising demand for mobile access as sales, engineering and management staff began using iPhones and iPads. IT needed a way to securely manage devices, apps and data while allowing employees to use company‑owned devices for both personal and professional purposes.

With partner UP‑GREAT the company deployed Citrix XenMobile (MDM, MDX app containers, NetScaler Micro‑VPN and ShareFile) to centrally enforce policies, separate work and personal data, and enable secure mobile workflows. The rollout gave field staff instant access to up‑to‑date documents and order information, sped customer responses, reduced delivery errors and improved overall productivity and customer satisfaction; Otto Fischer is now expanding XenMobile integration and mobile app offerings.

Otto Fischer

Martin Oser

Head of Computer Science