Case Study: Ratnakar Bank achieves 25% lower application delivery costs and rapid branch rollouts with Citrix XenDesktop

Ratnakar Bank Aligns IT with Business through Citrix XenDesktop

Ratnakar Bank, a 70‑year‑old Indian bank experiencing rapid growth, needed to align IT with business goals by enabling BYOD, decentralizing its banking platform and cutting application‑delivery costs while improving end‑user experience. The bank aimed to centralize its 130 branches, National Operations Centre and Regional Processing Centre into a cloud‑based architecture and replace traditional desktops with a virtualized solution to support a new core banking rollout without business disruption.

Ratnakar Bank partnered with AnuntaTech to deploy Citrix XenDesktop on a private cloud, completing the project in six weeks and migrating 1,000+ users across 130 branches with extensive user profiling, training and governance. The rollout delivered tangible benefits: application‑delivery cost per user fell by over 25%, branch infrastructure rollouts dropped from 10–14 days to two days, power consumption fell by ~65% (cooling needs by ~50%), end‑user experience and mobility improved, support demands decreased, and desktop availability reached 99.5%.

Ratnakar Bank

Anup Purohit

Head, IT