Case Study: Office IT-Partner achieves rapid expansion and cost savings with Citrix CloudPortal Services Manager

Office IT-Partner finds CloudPortal a perfect tool for rapid growth

Office IT-Partner is a Swedish managed‑services provider offering hosted Exchange, SharePoint and Citrix XenApp to customers in Sweden and internationally. Facing a planned major expansion, the company struggled with inconsistent, technician‑dependent customer and account provisioning and needed a standardized, scalable way to manage users across multiple countries and languages.

They implemented Citrix CloudPortal Services Manager, which delivered a unified provisioning platform, user self‑service, and multilingual interfaces. The solution reduced labor and support costs, produced accurate user counts for billing, paid for itself within 6–12 months, and positioned Office IT‑Partner to grow its user base by more than 200% while benefiting from responsive Citrix support.

Office IT-Partner

Kjell Gabrielsson

Product Manager