Case Study: Aramex International achieves 24/7 secure app access and improved customer service with Citrix NetScaler

Logistics leader Aramex improves customer service with Citrix NetScaler

Aramex, a global logistics provider with 18,000 employees across 66+ countries, needed reliable, secure, 24/7 access to core business apps for couriers and staff as it rapidly expanded. The company faced the twin challenges of ensuring high application performance for mobile and remote users while protecting customer data and maintaining uptime in a time-sensitive delivery environment.

Aramex deployed Citrix NetScaler ADC for optimized application delivery and NetScaler AppFirewall for web protection, with pay-as-you-go scalability and clustered appliances for added capacity. The result was faster, more reliable access to addresses and manifests for drivers, improved customer service across 240+ countries, increased order-processing capacity and revenue, and reduced overall IT costs while strengthening security.

Aramex International

Ayd Asraf

Senior IT Release Management Engineer