Case Study: items GmbH achieves secure, compliant cloud file sharing and mobile access with Citrix ShareFile

items leads municipalities with Citrix ShareFile in the Cloud

items GmbH, founded in 1999, is an IT service provider for municipal utilities and public transport, operating from five locations with 280 employees and serving more than 60 public institutions across Germany. Facing an environment where many customers still relied on insecure FTP for data transfer, items needed a secure, centrally managed, device‑agnostic solution that complied with strict German data‑protection rules and offered an intuitive, modern interface.

items extended its existing Citrix environment (XenApp, XenDesktop, NetScaler) by adopting Citrix ShareFile, which delivered cloud-based file sharing with Storage Zones for on‑premises storage, configurable access rights, professional encryption, tracking and email notifications. The solution brought secure data sovereignty, flexible storage options, mobile access (iOS/Android) and Outlook integration, improving collaboration with external partners, simplifying use for nontechnical staff and giving items greater cost‑effectiveness and peace of mind.

items GmbH

Alexander Sommer

Solution Architect, IT Operations