Case Study: items GmbH achieves secure, compliant enterprise file sharing and mobile access with Citrix ShareFile

items GmbH - Customer Case Study

items GmbH is an IT service provider for municipal utilities and public transportation companies with five locations, 280 employees and more than 60 public-sector customers across Germany. Facing widespread use of unsecure FTP and personal file‑sharing tools, items needed an enterprise-grade, easy-to-use file sync and sharing solution that would give centralized control, meet strict German data‑protection and sovereignty rules, and provide an intuitive interface for nontechnical users.

items implemented Citrix ShareFile, using configurable StorageZones to keep sensitive data on local servers when required, plus professional encryption, mobile apps with offline access, and comprehensive tracking and reporting. The result was secure, IT‑sanctioned file sharing with full transparency and compliance with German authorities, simplified administration and strong user adoption thanks to ShareFile’s ease of use.

items GmbH

Alexander Sommer

Solution Architect, IT Operations