Case Study: Frank Hirth achieves uninterrupted business continuity and high-performance virtual desktops with Citrix XenDesktop

Hurricane Sandy stress-tests new XenDesktop solution

Frank Hirth is a specialist UK–US tax and accounting firm that supports high‑net‑worth clients with more than 140 specialist applications that require frequent updates. As the firm expanded to a new Wall Street office, IT needed a consistent, high‑performance desktop across London and New York that would be cost‑effective to manage and avoid the latency problems they'd seen with thin clients.

Working with TechnologyGroup, Frank Hirth deployed Citrix XenDesktop and Citrix Receiver to deliver virtual desktops to office and mobile devices, standing up a 100‑seat environment in five days. When Hurricane Sandy flooded the new office, staff seamlessly worked from laptops, tablets and serviced offices with secure, fast access—resulting in no significant impact to turnover, profit or productivity during a six‑week outage—and delivering improved stability, centralised management, BYOD flexibility and faster future office rollouts.

Frank Hirth

Mike Jackson

Head of IT Systems