Case Study: Hospital Garcia de Orta achieves reliable 24/7 IT operations and drastic reduction in PC interventions with Citrix XenDesktop

Hospital Garcia de Orta - Customer Case Study

Hospital Garcia de Orta is a public teaching hospital serving roughly 350,000 people in the Almada and Seixal regions, with advanced services in neonatology and neurosurgery. IT faced an aging, heterogeneous PC fleet—many devices running 24/7—that required frequent on-site interventions (often 3–4 times per month), creating high local management overhead and risking availability and reliability that are critical in healthcare.

The hospital deployed Citrix XenDesktop 7.1 VDI with thin clients (starting with a 40-VDI cardiology pilot) and scaled to more than 1,000 users, covering about half of its systems. The move greatly reduced first-line PC interventions and local management needs, improved operational stability and availability, and simplified administration; Ozona Consulting supported implementation and customization for hospital-specific requirements.

Hospital Garcia de Orta