Case Study: Home Properties achieves centralized desktop management and faster, more reliable updates with Citrix XenClient

Home Properties eliminates PC management challenges using XenClient

Home Properties, a publicly traded REIT that owns and operates 118 apartment communities, faced a major desktop-management challenge: 550 widely dispersed PCs had to be upgraded to Windows 7 manually, requiring technicians to image machines on-site. WAN constraints made server-based VDI impractical, so the company needed a centralized, reliable way to deploy and maintain desktops without repeated travel and high failure rates.

Home Properties deployed Citrix XenClient with a centrally managed golden image and XenClient Synchronizer to deliver virtual desktops to new and legacy machines. The solution made updates more reliable (replacing prior failure rates of up to 40%), cut support calls by 56% (442 to 192 over a seven-month period), enabled recovery of 10 failed systems, reduced virus impact via quick VM restores, and simplified future desktop rollouts—improving uptime, security, and IT efficiency.

Home Properties

Elmer Gordner

Network Administrator