Case Study: Scripps Health achieves faster, secure mobile access and improved patient care with Citrix NetScaler Management and Analytics System

Health system boosts patient care through mobilized data access

Scripps Health, a nonprofit integrated health system in San Diego, needed to broaden digital access to patient data and applications as it upgraded its electronic health record and adopted a BYOD policy. Rapid growth in users (from about 400 to 5,000 concurrent) and the need for secure, mobile access across ambulatory and ER teams created a demand for a scalable, highly available platform and a single management interface.

Scripps deployed Citrix NetScaler Management and Analytics System with NetScaler Unified Gateway and XenMobile to centralize management, automate tasks, and secure mobile access. The solution delivered faster logins (under 20 seconds), proactive issue detection (catching a memory leak before failure), no Citrix-related outages in two years, and improved clinician productivity and IT efficiency across hundreds of virtual machines—resulting in better patient care and a more responsive IT environment.

Scripps Health

Rodney Sackettcripps

Sr. Systems Engineer