Case Study: Children's Hospital of Philadelphia achieves HIPAA‑compliant, secure real‑time file sharing and paperless workflows with Citrix ShareFile

Enabling HIPAA-compliant file sharing in real time with Citrix ShareFile

The Children’s Hospital of Philadelphia (CHOP), a 60-location pediatric health system with 18,000 employees, needed a simple, HIPAA‑compliant alternative to consumer file‑sharing tools like Dropbox and OneDrive. The hospital wanted secure, auditable file sync and sharing to protect patient data, enable collaboration across clinical and business teams, and support a broader push to go paperless for onboarding and patient screening.

CHOP deployed Citrix ShareFile (integrated with its existing Citrix infrastructure) using 100% on‑premises storage and ShareFile Connectors for SharePoint access. The solution provided secure internal and external collaboration, supported telemedicine workflows, and cut paper‑based screening costs to one‑fourth, while delivering a user experience comparable to consumer services; CHOP is also evaluating RightSignature and DLP integrations to expand paperless and data‑protection capabilities.

Children's Hospital of Philadelphia

Sean Kilmer

Manager, Platform Engineering