Case Study: Prime Healthcare achieves secure, consistent clinician access across 45 hospitals with Citrix

Delivering secure, reliable, and critical connections to clinicians at 45 hospitals

Prime Healthcare, which grew from managing a single hospital to supporting 45 hospitals and about 6,000 employees, needed a flexible, secure way to deliver apps and information to a diverse set of users — clinicians, knowledge workers, operations staff, contractors, and remote users — while maintaining a consistent experience across devices. Rapid expansion created scattered environments that required a unified, reliable solution for mission‑critical clinical access and day‑to‑day operations.

Prime expanded its Citrix portfolio — including Citrix Virtual Apps and Desktops, Citrix Networking/ADC and Gateway, Content Collaboration, and Endpoint Management — to provide single sign‑on, multi‑factor authentication, secure file sharing, and centralized app delivery. The deployment consolidated enrollments into a single management console, gave clinicians seamless access across locations and devices, simplified administration for IT teams, and improved overall security and user experience across all 45 hospitals.

Prime Healthcare

Srinivasan Shanmugam

Enterprise Systems Engineer