Case Study: Amarchand Mangaldas prevents data leaks and reduces support staff by 50% with Citrix XenApp

Amarchand Mangaldas enhances application performance and user experience with Citrix XenApp

Amarchand Mangaldas, one of India’s largest full‑service law firms with over 600 lawyers across eight locations, faced a critical challenge: preventing internal data leakage and protecting client confidentiality while supporting BYO devices and improving application performance. Endpoint controls and USB blocking proved insufficient, and the IT team needed a solution that would reduce support complexity and safeguard sensitive information without degrading user experience.

The firm deployed Citrix XenApp (with NetScaler and SmartAuditor) in its Delhi datacenter—an implementation that took about a month end‑to‑end and seven days for the actual rollout—to centralize applications, enforce granular access policies, enable MFA and activity logging, and block endpoint data transfer. The result: simplified remote support, faster recovery and troubleshooting, secure anywhere/any‑device access, improved user productivity and retention, and up to a 50% reduction in support staff requirements.

Amarchand Mangaldas

Shams Khan

Senior Manager, IT Infrastructure and Information Security