Case Study: T&G Medical Billing achieves 94% risk reduction and HIPAA-compliant digital transformation with CitizenDeveloper

T&G Medical Billing - Customer Case Study

T&G Medical Billing, a Texas-based school Medicaid billing provider since 1995, faced a legacy, shadow-IT environment of spreadsheets and non-compliant apps that threatened HIPAA and Medicaid compliance, scalability, and security. To replace that fragile architecture and add automation while ensuring regulatory compliance, T&G engaged the CitizenDeveloper managed citizen development platform.

Using CitizenDeveloper tools, T&G rebuilt its SaaS offering with citizen developers in weeks, gaining built-in security and compliance controls. Results included a 74% reduction in design time, a 53% increase in workflow efficiency, >99% reduction in code vulnerabilities, an estimated 94% reduction in exposure to risk, an 80% cut in legacy portfolio, 100% elimination of EDI transmission errors after 900,000 transmissions, and zero data breaches in four years—enabling full HIPAA enforcement and year-over-year growth without adding staff.

T&G Medical Billing

Ted Smith

T&G Medical Billing