Case Study: Largest Independent Public Accounting and Advisory Services Firm achieves 95% decrease in development time and turns IT into an enabler with CitizenDeveloper

Largest Independent Public Accounting and Advisory Services Firm - Customer Case Study

The Largest Independent Public Accounting and Advisory Services Firm—a major North American accounting and advisory firm—was caught between shadow IT and Central IT: a Principal in Advisory Services needed rapid application agility to support sales and client work, while Central IT required control, security and compliance. To bridge this gap they engaged CitizenDeveloper and its low-code CitizenDeveloper tools to enable fast prototyping and citizen development without sacrificing governance.

CitizenDeveloper installed its platform on the firm’s internal servers, trained the Principal in hours, and converted shadow IT into governed citizen development. The result: a 90% reduction in design-to-production cycle time, a 95% decrease in development time from quote to proof-of-concept, seven unique solutions deployed in three months, 22 custom installations to date, sustained client use (including Verizon Business), and built-in visibility for SOX/HIPAA compliance—transforming Central IT into an enabler of enterprise agility.