Case Study: Standard Bank of South Africa strengthens operational risk management with Citicus

Standard Bank of South Africa - Customer Case Study

Standard Bank of South Africa, the country’s largest bank, needed a way to strengthen operational and information risk management across a complex, multinational business operating in many jurisdictions. Facing challenges such as business continuity, regulatory differences, fraud, and data access risks, the bank sought a consistent framework to support its strong risk culture. Vendor Citicus provided risk and compliance management software, Citicus ONE, to help address these needs.

With Citicus ONE from Citicus, Standard Bank completed around 1,000 evaluations of its most critical information systems and used the platform to identify weak areas of information risk, report on them, and build action plans to reduce exposure. The software supported the bank’s broader operational risk maturity, helping embed risk management into business processes and contributing to stronger governance, better control of losses, and readiness for an advanced measurement approach (AMA).

Standard Bank of South Africa

Surendra Naidoo

Standard Bank of South Africa