Case Study: Barclays achieves consistent enterprise risk reporting with Citicus

Barclays information risk management programme

Barclays, the global financial services provider, needed a more consistent and scalable way to measure and report information risk across its highly devolved organisation. To address this challenge, Barclays worked with Citicus and its web-based risk and compliance management product, Citicus ONE, to capture key risk indicators from multiple business units and integrate them with existing policy, standards, and operational risk processes.

Citicus implemented Citicus ONE to replace an archaic Excel-based approach with a standardised, web-based process for self-assessment, reporting, and trend analysis. The result was faster and more consistent risk data collection, improved visibility of risk across Barclays, reduced implementation effort through remote rollout, and the ability to track gaps to closure, retire duplicate controls, and support better strategic decision-making on risk and investment.

Barclays

John Theobald

Head of Information Risk Management