Case Study: Wilmslow Glass boosts compliance and saves time with Citation

Wilmslow Glass - Customer Case Study

Wilmslow Glass, a family-run business that installs windows and doors, faced a challenge as it grew. They lacked the in-house time and expertise to implement the necessary legal documentation, such as employment contracts, to ensure compliance and protect against employee issues. They sought external help from the vendor, Citation, for its HR and Employment Law service.

Citation provided a comprehensive solution by sending a consultant to implement bespoke contracts and employee handbooks. They also granted access to a 24/7 advice line and their Atlas online platform to streamline HR processes. Later, Citation also provided a Health & Safety service after an on-site accident. The client reported that the solution saved them time and allowed them to focus on running their business while feeling fully compliant.

Wilmslow Glass

Gaynor Thomas

Business Development Manager