Case Study: Spearhead prevents a tribunal situation with Citation's On-Site HR support

Spearhead - Customer Case Study

Spearhead, a 28-year-old community business that grew from a one-man band to around 55 employees, needed dependable support to manage a wide mix of HR and employment law issues across its diverse workforce. The company turned to Citation for ongoing help, including its On-Site HR service, after a serious staff issue threatened to escalate.

Citation provided hands-on On-Site HR support, giving Spearhead expert guidance that helped resolve the situation before it reached a tribunal. According to Spearhead’s director, the intervention likely prevented formal legal action, showing the clear value of Citation’s professional HR support in managing difficult employee relations issues.

Spearhead

Bernard Lindberg

Director