Case Study: Domino’s achieves 24/7 compliance peace of mind with Citation

Domino’s - Customer Case Study

The customer, Domino's franchisee group Full House Restaurants Ltd, faced the challenge of managing significant Health & Safety and HR & Employment Law responsibilities for its large workforce of 1,000-1,500 employees. These time-consuming tasks, including handling frequent employee incidents, were taking focus away from their core operational and income-generating activities. They turned to the vendor, Citation, for its 24/7 advisory services and online platform.

Citation provided expert 24/7 Employment Law support and access to its Atlas online platform for risk assessments. This solution saved the business a significant amount of time by providing immediate professional advice and templates, avoiding the need to rely on internal research. The vendor, Citation, delivered peace of mind and allowed the franchisee's team to refocus on operations, with the client estimating that resolving issues without Citation would have tripled the time taken.

Domino’s

Bradley Shedden

Domino’s