Case Study: BICSc achieves ISO accreditation and peace of mind with Citation

BICSc - Customer Case Study

BICSc, the largest independent professional and educational body in the cleaning industry, needed reliable support across HR, Health & Safety, and employment law as it managed a wide network of members and operations. It partnered with Citation to access expert advice and guidance, including a 24/7 advice line and templates for handling out-of-the-ordinary situations.

Citation provided annual Health & Safety visits, ongoing HR support, and ISO accreditation assistance, helping BICSc stay compliant and gain both ISO 9001 and ISO 14001 accreditations. As a result, BICSc gained peace of mind, reduced risk, and avoided the cost and workload of handling these issues without Citation’s support.

BICSc

Michelle Iland

Marketing and Communications Executive