Case Study: ActionPoint achieves safer compliance and HR support with Citation

Actionpoint - Customer Case Study

ActionPoint, a fast-growing packaging solutions business serving customers across the UK and Europe, needed help understanding what legislation required of them and how to handle HR and Health & Safety best practices. Before working with Citation, the team was spending time trying to teach themselves employment law and safety compliance, which was costly and time-consuming.

Citation provided ongoing Health & Safety and HR & Employment Law support, including practical advice by phone and email, guidance on specific situations, and help managing issues such as a forklift injury, potential RIDDOR reporting, and multiple redundancy processes. As a result, ActionPoint felt more confident and compliant, with faster access to expert support, fewer concerns around safety and legal obligations, and a stronger ability to handle difficult situations correctly; Citation also claims customers can see benefits like 75% fewer accidents and up to £20,000 saved on legal fees.

ActionPoint

Luke Pollard

Partner